Privacy Policy

1. Introduction

Klyro Pty Ltd (ACN 680 641 025) ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (including Keryxo and Blinkmuse) on iOS and Android, and visit our website.

By using our apps or website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide when using our apps, including but not limited to:

• Name and email address (if you create an account)
• User preferences and app settings
• Feedback and support requests

2.2 Automatically Collected Information

When you use our apps or visit our website, we may automatically collect certain information, including:

• Device type, operating system, and version
• App usage data (such as features used and session duration)
• IP address and general location (country/region level)
• Crash reports and performance data

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our apps
• Improve and personalise your app experience
• Understand how our apps are used so we can make them better
• Respond to support requests and feedback
• Send app-related notifications and updates (with your consent)
• Detect and prevent technical issues or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may use third-party services (such as analytics or crash reporting tools) that collect information on our behalf to help us improve our apps
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under applicable privacy laws, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at info@klyro.com.au.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can control cookie settings through your browser preferences. Our mobile apps may use analytics tools to understand app usage patterns.

9. Third-Party Links and Services

Our apps and website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices or content of these external sites or services. We encourage you to review the privacy policies of any third-party services you use.

10. Children's Privacy

Our apps are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date and, where possible, through an in-app notification. Your continued use of our apps after any modifications constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.